At SafetyMat, every order is custom-made just for you—no mass production here! That means when you place an order, it’s uniquely yours from start to finish. Because of this, all sales are final. We want to ensure you’re thrilled with your purchase, so here’s the lowdown:

We stand by the quality of our mats, but if your mat arrives damaged or with a defective print, we’ve got your back. In this rare case, we’re happy to process a return or refund.

To keep things smooth and speedy, simply provide us with:

• Photos of the entire mat laid out flat on the ground.
• Close-up shots of any defects you notice.

Once we receive these, we’ll take it from there!

• Measure Twice, Buy Once: We can’t stress this enough—triple-check those measurements before you click “buy.” Since each mat is made to your specific order, we can’t offer refunds or returns for incorrect measurements.
• Inspect Before You Install: Before sticking your mat down, lay it out on the floor and give it a good once-over. If it’s partially installed, we won’t be able to process a refund or return.
• No Returns or Exchanges After Installation Begins: Once you start installing your mat, it’s all yours—no take-backs!

Due to the custom nature of our products, once an order is placed, it’s full steam ahead. Please make sure everything’s perfect before hitting that “order” button because we can’t guarantee any changes or cancellations afterward.

Thank you for understanding our commitment to providing custom, high-quality products made just for you! We’re here to make sure you love your SafetyMat, so don’t hesitate to reach out if you have any questions before ordering.