Measuring & Custom Orders

Measure the finished usable area—not the advertised room or shower size—and check the length and width in more than one place. Record the narrowest points, desired edge clearance, direction, thresholds, curves, corners, fixtures, and other obstacles. For a drain, measure to its center from two fixed edges that meet at a right angle and record the opening diameter. Add a simple labeled sketch, one overhead photo, and angled close-ups of the surface and transitions. Before approving the order, recheck the size, orientation, drain placement, finish, and artwork. A careful final review is the best protection against an avoidable custom-fit problem.

Custom shapes may be possible, but feasibility depends on the exact product, surface, curves, dimensions, fixtures, drains, movement, and environmental conditions. Begin with a simple dimensioned sketch, a straight overhead photo, and several angled photos that show the full area and surface texture. Mark fixed reference edges and explain where the mat will be used. RV, boat, and outdoor applications need extra review because temperature, sunlight, moisture, movement, and the substrate can differ from a typical indoor floor. Use the support contact below and wait for written product guidance before ordering or altering a standard mat.